FAQs

Most orders ship from Haiti. Other orders may ship from USA.

We use DHL and USPS (United States Postal Service) for standard shipping. DHL generally takes 1 to 5 business days and USPS can take 1 to 7 business days.

The estimates are not inclusive of the day you place your order and do not include processing time

Standard shipping orders require 1 to 3 business days processing time. Orders with expedited shipping will process within 1 business day.

Orders for items which are backordered or out of stock may take longer to ship depending on availability. We will notify you as soon as possible about items that may be backordered.

Business Days are defined as weekdays, Monday-Friday 9am – 4pm Eastern Standard Time, excluding Saturday, Sunday and Holidays. The day your order ships, Saturdays, Sundays, or National Holidays, does NOT count as a « shipping day ». Expedited orders shipping out the same day of order placement must be received no later than 1pm Eastern Standard Time; call for availability. .

LokalAyiti does not have retail locations.

You may receive a backorder notice when we can’t fill your order because the quantity ordered is greater than the stock we have on hand, or the manufacturer is currently out of stock. We will do our best to fill your order as soon as possible and will notify you once your order has shipped.

LOkalAyiti preauthorizes your card at the time of order to confirm fund availability. At the time of shipment, charges will be finalized, and the money will be drafted from your account.

If you ordered a length of fabric greater than that which we have on hand, we’ll wait for our next shipment, so that we can ship your fabric in a continuous piece.

Expedited orders received after 2:30 pm EST will be processed the following day. For standard shipping, please allow 24-48 hours for processing and cutting of your order.

Yes. Please review our privacy policy for details regarding the security of this site and our policies concerning the privacy of your personal information.